Logo - Philippines
Online Appointment System

How to use the Embassy Appointment System


1. How do I know if my booking was received by the Embassy?


The booking is received by the Embassy upon login and when your schedule has been listed under the page My Appointments.

Confirmation will be via email within 24 hours. However, if you receive no notification within this period, please inform the Embassy through consular.appointments@philembassy.org.nz


2. I want to RESCHEDULE/ CANCEL my appointment


For bookings made to the old system with appointment dates from 01 Apr 2021 to 15 July 2021, please send an email to consular.appointments@philembassy.org.nz using subject title "Old System - Request for Cancellation"

  • Click the upper most left menu icon and select My Appointments
  • Click the appointment you wish to reschedule/ cancel from the table list
  • Click "View Details"
  • To cancel, click "CANCEL APPOINTMENT"
  • To reschedule, click "CANCEL APPOINTMENT"and make a new service booking > Book Wellington



[ Click the square icon at the lower right of the video to watch it on full screen ]

3. How do I know if my application has been released?


For our kababayans who have submitted their passport extensions requests, civil registry documents, consularized affidavits or have renewed their passports and have included the self-addressed courier bags in their submissions, you may now check your status here by clicking the button below:

Client Service Tracker

Please note that the system updates every Wednesday and Friday morning. No need to call the Embassy to confirm this.

4. Contact Us